Sales
Manager
Are you a high achiever who thrives on success and is never satisfied with mediocrity? Do you have a relentless drive to exceed targets and a passion for better solutions to shape the future of the industry? If so, you are the ideal candidate to join our team as Sales Manager. You will enjoy a vibrant and innovative workplace where your ideas and contributions are valued. You'll have the chance to drive significant growth, seize new opportunities, and develop professionally. If you're looking for a role that offers both challenge and reward, this is the perfect opportunity to advance your career.
Your Impact
Your responsibilities include:
- Achieve annual sales targets for the assigned territory and accounts
- Onboard new Dealers including training them to place orders using our proprietary online ordering systems.
- Nurture existing Dealer relationships, addressing their needs and concerns to enhance customer satisfaction.
- Analyze sales data and market trends to identify areas for improvement and develop actionable strategies.
- Provide weekly sales reporting on sales activities, leads, customer feedback and project progress.
- Collaborate with marketing, sales support, and manufacturing to improve revenue generation efficiency.
- Stay updated on industry developments, competitors, and market dynamics to maintain a competitive edge.
- Attend marketing and industry events.
- Extensive travel may be required within assigned territory.
Qualifications
- Proven track record of achieving and exceeding sales targets in a competitive market environment.
- Familiarity with the window covering and/or construction industries, including understanding of products, services, competitors, and market dynamics.
- Strong customer-centric mindset, with a focus on understanding and meeting the needs of clients.
Experience
- Minimum 5 years proven track record in a sales role, preferably in the window covering and/or construction industries.
- Experience in identifying and pursuing new business opportunities, including prospecting, lead generation, and client acquisition.
- Extensive experience in building and maintaining strong relationships with clients, understanding their needs, and providing exceptional customer service.
Skills
- Proficiency in analyzing sales data, market trends, and performance metrics to forecast sales, identify areas for improvement, and develop actionable strategies.
- Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and stakeholders.
- Strategic thinking and problem-solving skills, with the ability to develop and execute effective sales strategies.
- Proficiency in utilizing CRM systems and other sales technology tools to streamline processes, track sales activities, and enhance productivity.
- Ability to understand, create, and implement process improvements
- Capacity to adapt to changing market conditions, customer preferences, and internal processes, while maintaining resilience in the face of setbacks and challenges.
Additional Information
Talius is a trailblazer in the cleantech building materials industry, committed to innovation and excellence for over 40 years. Our specialty lies in developing advanced solutions for shade, security, and storm protection. We take pride in our craftsmanship and dedication to providing clients with unmatched service and superior products. As we continue to grow, we're looking to welcome passionate and driven individuals to our inclusive and dynamic team.
Talius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Join Talius?
- Be part of a company that values innovation and quality.
- Engage in meaningful work in a supportive, inclusive environment that fosters learning and growth.
- Impacts on our success and sustainability.
How to Apply
Excited to start your journey with Talius? Send your resume and a personalized cover letter to HR@talius.com.
Job Type: Full-time, eligible for Extended Health Benefits Program
Compensation: Base Salary of $60,000-75,000, depending on experience, plus 2.5% commission on cash received.
Work Location: Canada, Multiple Locations
Sales Engineer
Are you a dynamic, detail-oriented engineer with a knack for problem-solving and a zest for technology? Do you thrive in environments where your contributions lead directly to business success? If so, you might be the ideal candidate to join our team as a Sales Support Engineer. This role is perfect for someone with an engineering background, ready to dive deep into technical consultations, sales support, and process administration, all while delivering exceptional value to our customers.
Your Impact
Technical Support
- Provide technical expertise to internal and external customers to achieve the greatest level of customer satisfaction.
- Develop a deep understanding of our product portfolio and technical features, and engage customers to identify the best solutions that align with their goals.
- Collaborate with the sales managers to prepare technical proposals and quotations for customers, ensuring accuracy and relevance.
- Create and deliver technical, order processes and system training, presentation and demonstrations to customers to showcase the usage scenarios and advantages of our solutions.
- Assist in troubleshooting technical issues and find suitable solutions for customers.
- Stay updated on industry trends, competitor products, and market dynamics to provide insights and recommendation to the sales team and customers.
Process Administration
- Review quotes and process sales orders to ensure accuracy and proper specs within 24 hours.
- Follow up with customers on quotes and provide troubleshooting assistance for orders, order status, and other customer requests.
- Escalate immediately to Senior Sales Engineer or Head of Sales and Marketing if the 24-hour response time is not met for quotes, orders, troubleshooting requests and other customer requests.
- Maintain accurate, organized and accessible filing system on issue log, pending issues and follow up items
- Collaborate with production and supply chain on planning, scheduling and logistics of orders
- Maintain updated records of orders, suppliers, and customers
- Identify bottlenecks in the sales process and make timely recommendations on improvements
- Assist with coordination of logistics, policies, procedures, support plans, etc.
- Assist with administrative and reception duties
- Other related duties as required
Requirements
Qualification
- Bachelor's degree in Engineering or related field
- Outstanding written and verbal communication skills; must be a direct, articulate, and thoughtful communicator
- Strong people skills and relationship management skills
- Analytical and problem-solving skills
- Excellent organizational and time management skills
- Ability to understand, refine, and present streamlining processes
- Ability to work independently and within a team environment Ability to work in a fast-paced environment
- Proficiency with MS Office (Word, Excel, Outlook)
- Technical/Engineering background an asset
- Software knowledge an asset
- Bilingual - English and French an asset
- Ability to travel from time-to-time on an as needed basis to assist customers or Sales Manager
- Ability to work over time hours if required
Experience
- Minimum of 3-5 years of experience in a sales support or technical support role.
- Previous experience in the relevant industry is highly desirable.
- Proven track record of supporting a sales team and contributing to sales success.
- Hands-on experience with product demonstrations and technical presentations
- Experience with ERP and sales support tools.
- Experience in customer-facing roles, providing technical advice and support during pre-sales and post-sales phases.
- Demonstrated ability to manage customer expectations and build long-term relationships.
Why Join Talius?
- Be part of a company that values innovation and quality.
- Engage in meaningful work that directly impacts our success and sustainability.
- Develop your career in a supportive, inclusive environment that fosters learning and growth.
Additional Information
- Location: Choose between Salmon Arm or Burnaby, BC.
- This is a full-time position.
- Talius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How to Apply?
Excited to start your journey with Talius? Send your resume and a personalized cover letter to HR@talius.com.
Seize the opportunity to make a significant impact in a company that’s shaping the future of building solutions. We look forward to discovering how you can contribute to our team at Talius!